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- At Life Line Supply we have tried our best to make our returns policy as customer friendly and flexible as possible.
- All of our products are of the highest quality and it is highly unlikely that they will be defective. At Life Line Supply we operate a 15 day money back guarantee, as long as the product/s are in their original condition. You will receive the full amount back, minus postage and a 3% credit transaction charge. We offer a highly efficient and friendly service where any problems will be dealt within a timely manner.
- In the event that the customer is not satisfied with the goods, but the goods are not defective or incorrect, the company reserves the right to refuse the return of the goods.
- For hygiene and safety reasons we cannot exchange or accept the return of items, which have been opened and used.
- You have 15 days from the date on your receipt to return an item to us for a refund or exchange.
- All returns must be in their original packaging and exhibit no evidence of being mistreated.
- It is highly unlikely (and at the companies discretion) for us to accept the return of goods that fall within the following categories: sterile, single-use, damaged or opened goods.
- In order to make a return please contact us at customerservices@lifelinesupply.co.uk
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