These Terms and Conditions govern your use of the Life Line Supply Ltd. and your relationship with "lifelinesupply.co.uk". Please read them carefully as they affect your rights and liabilities under the law. We may update these Terms and Conditions from time to time.
- Any orders made by the buyer are not accepted or binding by Life Line Supply Ltd. until they are confirmed by e-mail. Life Line Supply reserves the right to reject any orders from any buyers for any reason.
- Life Line Supply quotation and the Contract price include only such goods and/or work as are specified therein or in any order accepted by the Company. Life Line Supply will always use its absolute best efforts to execute buyer’s orders at the stated contract price. However, if Life Line Supply incurs any additional cost on account of delays, interruptions or suspension of work due to the buyer's instructions or lack of instructions, or due to any other reason outside the company's control, the Company reserves the right to Increase the Contract price accordingly. In this unlikely event, Life Line Supply will contact you to ascertain whether you still wish to continue with your order.
- Any descriptions, drawings, specifications, illustrations, data and other particulars will not bind Life Line Supply, whether contained in advertisements, catalogues, price lists or any other company documentation, unless expressly confirmed in writing to the buyer for the purpose of the contract. The Company shall not be responsible for the failure of the Goods to attain any performance figures given by the Company concerning its Goods except where specifically agreed to by the Company in writing. In addition, in no event shall the Company be responsible for performance figures supplied by a subcontractor or other third party.
- All product images shown on the website are for illustration purposes only.
- You have 15 days from the date on your receipt to return an item to us for a refund or exchange. All returns must be in their original packaging and exhibit no evidence of being mistreated. In the event that the customer is not satisfied with the goods, but the goods are not defective or incorrect, the company reserves the right to refuse the return of the goods. For further details please see our returns policy and exchange policy.
- Full legal and beneficial title to, and property in, the Goods shall remain with the Company and shall only pass to the Buyer when payment for the Goods has been made in full. Until such a time as the Buyer has paid for the Goods, the Buyer shall (a) hold the Goods in the fiduciary capacity as bailee for the Company and the Company shall be entitled to require the Buyer to return the Goods; (b) store the Goods separately from other goods in its possession in such a way as to indicate clearly that the Goods are the property of the Company; or (c) pay any proceeds of sale of any Goods sold before payment in full for them has been made into a separate bank account designated by a title which indicates that the funds therein are the property of the Company.
- All products sold are protected by their manufacturer warranties.
- All information supplied or imparted to the buyer from Life Line Supply, whether written or oral, and marked or stated to be "Confidential", "Proprietary", or "Private" shall remain the property of Life Line Supply. Recipients of this information shall not communicate this, in any form, whether before or after expiration of the "Delivery Period" to any other person, firm, or corporation, and shall restrict circulation of such information within their own organisation on a need-to-know basis. All documents, drawings, instruction, manuals, designs, etc, furnished by Life Line Supply and so marked shall remain the property of Life Line Supply.
- We do our best to check for errors. However, in the case that a product has been mis-priced (through a typographical error), we will notify you and inform you of the actual price, asking whether you wish to proceed with the purchase.
- Life Line Supply is not liable to the buyer for failing to perform any part of this contract if the reason for failure emanates from: any breakdown of plant or apparatus, fire, explosion, accident, strike, lockout, act of God, riot, invasion, acts of war, inability to obtain goods or materials from suppliers, compliance with an order of an apparently competent authority or any other event beyond the control of Life Line Supply.
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- You may cancel orders with no cost incurred as long as the items have not yet been dispatched.
- If your items have been dispatched, you can still cancel your order, however you will be charged for the postage cost incurred for receiving and returning the ordered items.
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THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS